Cancellation Policy and Deposits

Should you need to cancel your appointment please give us a courtesy call 24 hours prior to your appointment so that our wait-listed clients can book the service. Booking for Kerastraight, Inoar or Aveda retexturising treatments, extensions, spa and wedding packages requires a 50% deposit – this is refundable when given a minimum of 24 hour notice of cancellation.

Gift Vouchers and Gift Wrapping

Why not purchase a gift voucher or for the perfect present have one of our team customise a hair or skin care gift box.

Patch Test Policy

Policies Gina Conway Aveda Salons and SpasIt is mandatory to have a patch test at least 48 hours in advance of any hair colour or straightening services as well as tanning, eyelash treatments or tinting appointments. This is to ensure total health and safety for all our clientele.